FAQ

🧳 Is there an extra charge for luggage?

No extra fees for luggage. The price is all-inclusive β€” just let us know how many suitcases you'll bring so we can make sure everything fits comfortably.

πŸ• What if my flight is delayed?

We track your flight in real-time and include up to 1 hour of free waiting after landing. No stress β€” we’ll be there when you are.

πŸ•” Do you charge extra for early morning or late night transfers?

No. Our rates stay the same, no matter the time β€” early or late, your comfort comes first.

πŸ‘¨β€πŸ‘©β€πŸ‘§β€πŸ‘¦ Is your service family friendly?

Absolutely. We welcome families and provide booster seats or child seats on request, at no extra cost. Our Tesla Model 3 is safe, spacious, and quiet β€” perfect for traveling with kids.

πŸŒ† Do you offer private tours of Paris?

Yes! You can book a private city tour tailored to your interests β€” from early morning photos to evening lights, shopping, or family-friendly stops. Just ask!

🌍 Do you offer services outside the Paris region?

Yes β€” we do. We offer seamless city-to-city transfers, as well as bespoke day trips to remarkable destinations such as Versailles, Giverny, Provins, and the Champagne region β€” only to name a few.

πŸ’³ How can I pay for my transfer?

We offer secure and flexible payment options:
You can pay online via PayPal, credit card, or bank transfer.
Payment details will be shared when you confirm your booking.

πŸ“… How do I book a transfer?

You can book easily online by selecting your options through our booking form.
For bespoke rides or private tours, we’ll send you a personalized quote and payment link to confirm your reservation securely online.